Last updated on April 14, 2023

Privacy Policy

Your privacy is of crucial importance to us. Accordingly, Ulike (hereinafter referred to as "we", "us" and "our") has developed this privacy policy for our website ( de.ulike.com ). It governs the privacy of our visitors (hereinafter referred to as "users", "visitors", "you" and "your") who choose to use this website. For the purposes of the General Data Protection Regulations, Ulike is a data controller.

This policy describes the practices we use to collect, process, store and protect our users' personal data. We provide guidance on the requirements and obligations of the user, the website and the website owners. We ask that you read this privacy policy carefully to understand how we treat your personal data and how we may use it.

This privacy statement applies to all visitors to our website and should be read in conjunction with our website. By visiting or using our website or our services in any way, you acknowledge that you accept the practices and policies described in this privacy statement.

How we collect information from you

This Privacy Policy applies to information we, Ulike, collect from or about our customers through the methods described below. We may combine information collected through one method (e.g., a Ulike website) with information collected through another method (e.g., an offline Ulike program or event). We do this to get a more complete picture of our customers, which in turn enables us to serve you better and more individually. Please also note that not all of the methods listed below may be relevant to you.

Your personal information

Ulike collects some of your personal information when you use our website. We collect your personal information when you make a purchase, sign up for our newsletter, create an account and when you contact us. We ask you to provide your personal information, such as your first name, shipping address, email address and location (country). Providing this information is voluntary and we only use it to provide our products and services.

We may collect additional information about you during your visit to our website and as you complete your transaction with us. We will notify you on our website when we need to collect additional information from you. We automatically collect your log data, which means IP address, browsing data and device information.

Use of your data

Ulike uses your information to enhance your shopping experience, complete your order/delivery, and send you communications if you have signed up for our newsletter. We also use your information to provide you with our products and services, monitor trends, process transactions, identify you and authenticate your information, improve and personalize our services, provide customer service, conduct research, and manage your account.

Legal basis for processing

We process your personal data to fulfill our contractual obligations to you. However, when you sign up to our newsletters, we rely on your consent to process your personal data. If we ask you for personal data for secondary purposes, e.g. marketing, we will ask you directly for your consent or provide you with an opportunity to refuse. If you decide to withdraw your consent to process your personal data (after you have consented or opted out), you can leave us a message on the " Contact Us " page at any time.

Storage of your information

We have security measures in place when storing your personal information. We store the personal information you provide to us in order to fulfil your order. We may retain your personal information to comply with legal obligations such as tax laws. When we no longer need your personal information to provide you with the Services, we will delete that information.

Who we share your information with

We may share your information with third party service providers who work on our behalf and require access to your information to perform billing and payment transactions, order fulfillment, and customer service. Our providers are carefully selected and we enter into appropriate data processing agreements with these third parties so that they only use your personal information to the extent necessary to provide services to Ulike.

Any third-party service providers we interact with have their own privacy policies and terms of use that will apply to the personal information you provide to complete your transaction. Once you leave our website, our policies no longer apply. We strongly advise you to read the third-party's policies to understand their practices and how they will treat your information.

Payment Information

This includes any information you use to make a purchase, such as your credit card information (cardholder name, card number, expiration date, etc.), gift card information, checks or other forms of payment (if such are provided). This also includes the billing name and address associated with your payment method. We only collect payment information for purchases (regardless of whether your purchase is made in a store, online, or by phone). If you create an account with us, your payment information (along with your purchase history and other related preferences) may be stored in your account profile. To view or edit this information, go to the appropriate “ My Account ” section of our website or contact Customer Service .

Use of cookies

Our website uses cookies to identify your computer and distinguish you from other users. Ulike uses cookies to improve your experience.

Your rights to your data

You have certain rights in relation to your personal data, including the right to access the data we hold about you, to correct the information we hold about you, to request restriction of processing of your data, to erase your data, to object to processing or to request the right to data portability. Please contact us if you wish to exercise any of these rights.

External links

Our website may contain links to and from other websites. We take all necessary steps to include safe, quality and relevant links but we cannot guarantee or verify the contents of any external website. You use all external links at your own risk and we recommend that you exercise appropriate caution. We accept no responsibility or liability for any damages or consequences arising from visiting any linked website.

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for the purposes of currency conversion. You also agree to have this currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the selected currency remains selected and consistent when visiting our website so that prices can be converted into your (the visitor's) local currency.

Security

The security of your personal and sensitive information is of utmost importance to us. We protect your information by taking reasonable precautions and using accepted industry standards; both during transmission and after we receive your information. We encrypt all of your sensitive information, e.g. the card details you enter into our registration form, using Secure Socket Layer (TLS) technology. We adhere to accepted industry standards to prevent the loss, disclosure, access, alteration, destruction or misuse of your personal information. Please note that no method of transmission of information over the Internet or method of electronic storage is 100% secure. We endeavor to use commercially available means to protect your personal information, but we cannot guarantee absolute security. If you have any questions about the security of our website, contact us and we will be happy to assist you.

Disclosure

We reserve the right to disclose your personal information to third parties in order to comply with legal obligations or to take action against violations of our terms and conditions.

Email newsletter

Our website operates an email newsletter program, designed to inform our subscribers about products and services we offer. You may subscribe at your own discretion through our automated online process. We may also process some subscriptions manually, but we will always ask for your consent beforehand.

Subscriptions are taken and kept securely in accordance with relevant laws, rules and regulations. We do not share any of your personal information with third parties. Email newsletters published by our website or its owners may contain tracking functionality in the actual email. Subscriber activities are tracked and stored in a database for future analysis and evaluation. The activities we track include opening our emails, forwarding the emails, clicking on links within the email content, times, dates and frequency of activities and purchases. We use this data to improve future email newsletters and to provide you with more relevant content based on your activity.

Our subscribers have the option to unsubscribe at any time using our automated system. This process is described in the footer of each email newsletter. Should an automated unsubscribe system not be available, we will provide you with clear instructions to successfully unsubscribe from our email newsletters.

Changes to our privacy policy

Ulike reserves the right to make changes to our privacy policy and cookie policy at any time and will post updated terms on its website. If we make any material changes, we will notify you here or on our homepage so that you are aware of our policies. All changes will take effect when they are posted on this page. Please review this privacy policy periodically to ensure you fully understand our practices.

Contact us

We are always here for you. If you have any questions about our Privacy and Cookies Policy and the practices described therein, please contact us.